Returns, Exchanges, and Refund Policy

Thank you for shopping at Wahooked. Because our products are custom printed specifically for you, we handle returns and exchanges a little differently than traditional stores.

1. Damaged or Defective Items

If your order arrives damaged, defective, or if you received the wrong item, we are so sorry! We want to make it right immediately.

  • Timeframe: Please contact us within 14 days of delivery.

  • Process: Email us at Wahooked@gmail.com with your order number and a clear photo of the damaged, defective, or wrong item/print.

  • Resolution: We will send out a replacement at no cost to you or issue a full refund to your original payment method.

2. Sizing, exchanges, or "Buyer's Remorse"

Because each item is printed to order, we cannot accept returns or exchanges for:

  • Incorrect size selection (please check our sizing charts carefully before ordering).

  • Change of mind or "buyer's remorse."

  • Incorrect shipping addresses provided at checkout.

Pro Tip: To ensure the perfect fit, we recommend measuring a favorite garment you already own and comparing it to the measurements in our Size Guide.

3. Order Cancellations

Orders go into production very quickly to ensure fast delivery. If you need to cancel an order, please contact us within 2 hours of placement. Once an order has been sent to our printing partner, we can no longer cancel it.

4. How to Start a Claim

To start a claim for a damaged or defective item:

  1. Subject Line: Return Claim - [Order #]

  2. Include a brief description of the issue.

  3. Attach high-quality photos of the product (and the shipping label if the package was damaged).